What types of NDIS services are available?
As an NDIS service provider in NSW, we provide various services for many participants. Our support services are personalised for your needs and provided by qualified support workers.
Our NDIS services include the following:
- Daily Personal Activities
- High-Intensity Daily Personal Activities
- Participation in Community, Social and Civic Activities
- Household Tasks
- Specialised Disability Accommodation
- Group and Centre-Based Activities
What qualifications and experiences do your staff possess?
Can the providers guarantee flexibility in the plan?
How do you ensure the quality of staff service delivery?
We ensure quality through a robust system of regular training, performance reviews, and feedback mechanisms. Our staff undergo continuous professional development and are regularly evaluated to ensure they meet our stringent service standards. We also actively seek feedback from participants to continually improve our services.
How can I get in touch with you?
You can reach us by Phone: at 0432 699 163 , 0412 261 547 Email: support@directhealthassist.com.au or through our website’s contact form. Our customer service team is available to answer any questions and help you with your needs.
What kind of training do your staff undergo?
We ensure quality through a robust system of regular training, performance reviews, and feedback mechanisms. Our staff undergo continuous professional development and are regularly evaluated to ensure they meet our stringent service standards. We also actively seek feedback from participants to continually improve our services.
What are the costs associated with your services?
Do I need to be a part of NDIS to use your service?
How do you communicate with participants in emergencies?
In emergencies, we communicate with participants through their preferred method of contact, whether it be phone calls, text messages, or via their designated emergency contacts. Our staff are trained to respond quickly and efficiently to any urgent situation, ensuring the participant’s safety and well-being.
