Welcome to Direct Health Assistance for Quality NDIS Care
At Direct Health Assistance, we are committed to delivering outstanding NDIS care service that prioritises everyone’s wellbeing and independence.
Your Partner in Quality Health and Independence
At Direct Health Assistance, we deliver person-centred direct health assistance so you can live safely, independently, and confidently. From daily living to community access, our almost decade-old, registered team coordinates reliable NDIS care service across Sydney, NSW. Additionally, we provide services in Tasmania, Melbourne, Brisbane and Adelaide.
Get in Touch Today!
Are you looking for housing options? Explore our disabled accommodation for safe, purpose-built living.
Call Us
0412 261 547
Daily Personal Activities
Daily Personal Activities
Household
Tasks
Household
Tasks
Specialised Disability Accommodation
Specialised Disability Accommodation
Customised NDIS Home Care You Can Depend On
Our NDIS home care approach is structured, streamlined, measurable, and respectful of your routine. We ensure you are safe and independent and create a plan that fits your schedule according to your preferences. You will know who is coming, what they will do, and how we measure your progress
- Personalised Care
- Experienced Team
- Compassion and Respect
Testimonials from Our Participants
Explore how personalised support and best care have strengthened independence, confidence, and connection. Read their stories of growth and empowerment.
People Rated Our Services
Are You Looking for any Information? Check our FAQs for Fast and Easy Answers to Your Doubts
Our FAQs provide direct, easy-to-understand responses to all your queries.
What qualifications and experience do your staff have?
Our NDIS support services team has highly trained professionals with years of experience in health and support services. Our staff hold relevant certifications and complete thorough, rigorous training to maintain the highest standards of care. All our staff hold current first aid, NDIS worker screening, police checks, and working with children checks. We provide induction, manual handling, infection prevention training, and high-intensity support modules. Ongoing supervision, annual refreshers, and professional development ensure that competencies stay relevant and that care consistently meets best practice standards.
Can you offer flexibility within my plan?
Yes! We work with you to adjust schedules and supports as your needs evolve, transforming services to align with your goals and preferences. You are the most important thing for us, and other things come next. If there are any urgent changes, we give them the topmost priority, and our planned reviews keep everything aligned to your goals, preferences, and budget. Our aim is responsive care that remains practical, reliable, and genuinely person-centred.
How do you ensure service quality?
Service quality is governed by a streamlined and structured framework aligned with NDIS Practice Standards. We invest in ongoing staff training, annual refreshers, and role-specific upskilling. Supervisors conduct regular performance reviews and document observations. Structured reviews include incident reviews, satisfaction surveys, and complaint management with timeline-based actions.
What training do staff complete?
Team members complete a structured learning pathway like induction, NDIS Practice Standards and code of conduct, safeguarding and privacy, Work Health and Safety, infection prevention, manual handling, first aid and other medication support wherever applicable. Role-specific modules cover high-intensity supports, positive behaviour, support awareness, cultural safety, documentation and record-keeping. Development continues through annual refreshers, micro-learning, e-learning certifications, shadow shifts and supervised practice.
